Cotton reverie understands the nature of online shopping and wants you to feel confident when making a purchase. If for any reason an item is not what you expected, not the right colour, size or you’ve simply changed your mind, we will be happy to exchange or provide a full refund excluding shipping costs.
In order to receive an exchange or refund on a returned item, you must ensure:
- The item is unused, unworn and in brand new condition with any packaging intact.
- A copy of a valid receipt is returned with the item.
- The item is returned within 14 days of the receipt date.
Please note: We do not accept returns for sale items.
For further information on returning an item for exchange or refund, please email firstname.lastname@example.org.